All of our collars (except martingales) are reinforced with a black metal D-ring made from airplane grade aluminum and a matching black coated brass tri-glide slide. They are backed with polyester webbing to keep the collars from building up mold and residues and also help them dry quickly. The fabrics are self designed to keep the uniqueness of our store and to help bring out the artistic nature of our collars. Designs are printed onto our specially eco-friendly treated canvas which is polyester based and 45% recycled materials.
Please check our "sizing" tab for the correct neck measurement to fit your Pup. We are not responsible for replacing incorrect size orders.
We charge a 15% restocking fee for all unused/unworn items returned for an exchange or refund. If requesting a refund, you must contact us within 30 days of receiving your product. All sale items are final sale and cannot be returned, exchanged, or refunded. Please keep this in mind before ordering and understand that each product is made by hand at our facility when your order is placed which means we have to find a place for it until the item is resold.